Page 8 - Branford Academy Continuing Education Catalog
P. 8

Branford Academy of Hair & Cosmetology  203.315.2985

                   Security of Student records:
                   1. Academic and financial records are kept in locked cabinets in locked offices available to authorized personnel
                   2. There are separate file cabinets for education and financial records.
                   3. Students can request a review and copy of their personal records from authorized school personnel only.
                   Photo Release & Consent
                   I understand and authorize Branford Academy of Hair & Cosmetology, its agents, successors, assigns, subareas,
                   subsidiaries and/or affiliates to use and publish all photos supplied to say organization(s) of me in any or all of its
                   publicity, illustration, advertising, and web content without limitation.
                   Said Picture(s) / photograph(s) may be used with or without using my name. I agree that I will not be compensated for
                   use of said items.
                   If I prefer not to have any photos published of me, I will supply, in writing, a statement as such, which shall be placed
                   in my file.
                   Release of Liability Policy
                   I agree to release from liability and hold harmless Branford Academy of Hair & Cosmetology, its employees or
                   agents from any and all liability for personal injuries (including death), property losses or damage in connection with
                   any activity or accommodations incurred from any off premise school event or activity. I further agree to abide by all
                   the rules and regulations required by Belle Academy of Cosmetology
                   Student Grievance Procedure
                   In accordance with the institution's mission statement, the school will make every attempt to resolve any student
                   complaint that is not frivolous or without merit. Complaint procedures will be included in new student orientation
                   thereby assuring that all students know the steps to follow should they desire to register a complaint at any time.
                   Evidence of final resolution of all complaints will be retained in school files in order to determine the frequency,
                   nature, and patterns of complaints for the institution. The following procedure outlines the specific steps of the
                   complaint process.
                   1. The student should register the complaint in writing on the designated form provided by the institution within 30
                   days of the date that the act which is the subject of the grievance occurred.
                   2. The complaint form will be given to the school Director.
                   3. The complaint will be reviewed by management and a response will be sent in writing to the student within 30 days
                   of receiving the complaint. The initial response may not provide for final resolution of the problem but will notify the
                   student of continued investigation and/or actions being taken regarding the complaint.
                   4. If the complaint is of such nature that it cannot be resolved by the management, it will be referred to an
                   appropriate agency if applicable.
                   5. Depending on the extent and nature of the complaint, interviews with appropriate staff and other students
                   may be necessary to reach a final resolution of the complaint.
                   6. In cases of extreme conflict, it may be necessary to conduct an informal hearing regarding the complaint. If
                   necessary, management will appoint a hearing committee consisting of one member selected by the school
                   who has had no involvement in the dispute and who may also be a corporate officer, another member who may not
                   be related to the student filing the complaint or another student in the school, and another member who may not be
                   employed by the school or related to the school owners. The hearing will occur within 90 days of committee
                   appointment. The hearing will be informal with the student presenting his/her case followed by the school's response.
                   The hearing committee will be allowed to ask questions of all involved parties. Within 15 days of the hearing, the
                   committee will prepare a report summarizing each witness' testimony and a recommended resolution for the dispute.
                   School management shall consider the report and either accept, reject, or modify the recommendations of the
                   committee. Corporate management shall consider the report and either accept, reject, or modify the
                   recommendations of the committee.
                   7. Students must exhaust the institution’s internal complaint process before submitting the complaint to the
                   school’s State licensing agency and/or the school’s accrediting agency.

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